What People Are Saying...
As a business owner, there is no greater sense of pride than in a job well done. Exceeding client expectations is ALWAYS the guiding force in our business model. If you're trying to decide if The Royal Journey is the fit for you, we are proud to share the following accolades from current clients:
“Working with Kelley and the Royal Journey Travel Group made everything perfect for our trip. We will always use Kelley and her staff. They are knowledgeable, dependable, efficient and nice to work with.” - Wendy M.
“Thank you SO MUCH for planning our wonderful trip to England and Scotland. We had such a terrific time and made lasting memories! Everything went off without a hitch!” - Alison M.
“Thank you for all the extra effort you gave to us. Knowing we had someone on our side with trip changes and re-changes helped so much!” -Custom Travel Client
"We have never used a travel agent in the past, assuming it would be more expensive, and no better than we could do ourselves, especially with my super organized spouse. However, Royal Journey not only proved us wrong by getting a better deal than we could find ourselves, but the attention to detail and service far exceeded our expectations. It's the small things that often make an experience exceptional, and they kept coming all the way until we arrived home. The resort turned out to be fantastic and we have zero complaints. I would gladly recommend Royal Journey to anyone looking for a great, stress free vacation. Even those that happen to be super organized themselves should enjoy the treat of someone else handling the details. Kelley truly made us feel like royalty and we can't thank her enough. We are certainly going to be a repeat customer!" - Steve B.
"Wonderful!! Kelley planned a 16 day journey throughout Europe for my family. We managed to see 5 countries without feeling overwhelmed. All the details were taken care of and all we had to do was enjoy. Highly recommend!!!" - Laura W.
"Are you like me and want to give your children the experience of seeing this fine country and it's beautiful national parks, but aren't organized enough or even knowledgeable enough to know the key deadlines for making the trip possible? Kelley is a family vacation planner extraordinaire. Give her a call. See the country. See the world. Kelley is tops when it comes to vacation planning." - Elizabeth D.
"Kelley has helped my husband and I to plan two very memorable vacations, one international and one domestic. I cannot say enough great things about her! First she helped us plan a trip to Napa Valley, guiding us through the major details like where to stay and then working on the finer points including restaurants and activities. She helped us to secure reservations at an outstanding restaurant, which needed to be made months in advance. We otherwise would not have been able to get in! A short time later we were planning a trip to Europe, with stops in multiple cities. The hotel she recommended in Paris could not have been better, situated in a quaint local area of the city with a view of the Eiffel Tower and a decadent in-room breakfast to boot! In addition to being adorable it was also affordable. She guided us through European rail and public transit systems, as our goal was to effectively navigate the cities without spending too much on transportation. I can’t imagine that these trips would have gone as smoothly or as enjoyable without her insight. I plan to consult Kelley regularly for future trips." - Sarah V.
"Royal Journey Global Travel was excellent, very professional organized and knowledgeable. I would highly recommend this company to friends and family. Kelley was excellent to work with." - Incentive Trip Attendee
"Kelley Malay was fabulous. She kept us informed every step of the way. This was my first trip to the Bahamas so the information she provided let me know what to bring, what to expect and what not to expect. She made the difference." - Incentive Trip Attendee
“Kelley Malay, you are a dream and a honeymoon saver. We will always use you for any future trip!” - Sia D.